Shipping Policy

Last updated: July 2026

Shipping Policy

At Titan Trade Group Ltd, we aim to provide a reliable and efficient delivery service throughout the United Kingdom and Ireland.

Delivery Areas

We deliver throughout:

• Northern Ireland

• England

• Scotland

• Wales

• Republic of Ireland

Please contact us for delivery quotations to offshore islands or other locations.

Delivery Times

Delivery times vary depending on the product and stock availability.

• Stock items: Typically delivered within 3–10 working days.

• Made-to-order or imported products: Delivery times will be confirmed at the time of ordering.

All delivery times are estimates and may be affected by shipping schedules, customs clearance, weather conditions, or other circumstances beyond our control.

Delivery Charges

Delivery charges are calculated based on:

• Delivery location

• Product size and weight

• Vehicle requirements

• Quantity ordered

The delivery cost will be confirmed before your order is processed.

Receiving Your Order

Please inspect all goods upon delivery.

Any damage, shortages, or incorrect items should be reported to us within 48 hours of delivery, together with photographs where possible.

Once goods have been accepted and signed for, claims may be limited.

Access Requirements

Customers are responsible for ensuring there is safe and suitable access for the delivery vehicle.

If delivery cannot be completed due to restricted access, unsuitable ground conditions, or incorrect delivery information, additional delivery charges may apply.

Failed Deliveries

If delivery cannot be completed because no one is available to receive the goods or the delivery location is inaccessible, additional transport or re-delivery charges may apply.

Collection

Collection may be available from our premises by prior arrangement. Please contact us to arrange a suitable collection date and time.

Delays

While we make every effort to deliver orders on time, Titan Trade Group Ltd cannot be held responsible for delays caused by:

• Shipping or freight companies

• Customs inspections or clearance

• Manufacturer delays

• Adverse weather conditions

• Traffic or road closures

• Events outside our reasonable control

Contact Us

If you have any questions regarding delivery, please contact us:

Titan Trade Group Ltd

Email: info@titantradegroup.co.uk

Phone: +44 7999 615821

Website: www.titantradegroup.co.uk