Privacy Policy

Titan Trade Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us.

1. Information We Collect  
We may collect and process the following information:
• Name, email address and phone number when you contact us or submit an enquiry  
• Delivery and location details where relevant to an enquiry  
• Any information you provide voluntarily via contact forms, email or WhatsApp  
• Basic website usage data such as IP address and browser type (via cookies)

2. How We Use Your Information  
We use your information to:
• Respond to enquiries and provide quotes  
• Communicate about products, availability and delivery  
• Improve our website and customer service  
• Meet legal and regulatory obligations

We do not sell or share your personal data for marketing purposes.

3. Cookies  
Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

4. Data Storage and Security  
We take reasonable steps to protect your personal data and store it securely. Access to personal information is restricted to authorised persons only.

5. Sharing of Information  
We may share your information with trusted service providers (such as delivery or logistics partners) only where necessary to fulfil your enquiry or order.

6. Your Rights  
You have the right to:
• Request access to your personal data  
• Request correction of inaccurate data  
• Request deletion of your personal data where applicable  

To exercise these rights, please contact us using the details below.

7. Contact Information  
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Titan Trade Group  
Email: sales@titantradegroup.co.uk

8. Updates to This Policy  
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.